Returns & Exchanges
At Mastermind Toys, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for returns on unworn items with original tags. Whether the fit isn't right or you've changed your mind, our streamlined process ensures your wardrobe update is stress-free.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Place the unwashed and unworn garments in their original packaging, ensuring all designer tags and hygiene seals are still securely attached.
- 3.Ship It Back
Print the prepaid shipping label provided via email, affix it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will issue a full refund to your original payment method within 5 to 7 business days.